Keeping Infrastructure operating and meeting the agreed service-level
Installation, Configuration and Maintenance of Infrastructure in accordance to the Security Standard and Change Management Policy
Level-two escalation support to Infrastructure issues that require technical specialization
Performing preventive maintenance of Infrastructure devices and services
Overseeing operational health of Infrastructure devices and services (Availability Management)
Maintain APAC region Infrastructure inventory and warranty service
Provide regular backup to Infrastructure devices, services, and important production data and images.
Optimal networks and systems performance and systems capacity planning (Capacity Management)
Deployment of security fixes on Infrastructure services in accordance to Corporate Vulnerability and Patch Management policy
Create & maintain document portfolio of Site Catalogue, Operations / Audit Best Practices, trouble-shooting & related solutions knowledge base.
Carry out software and hardware maintenance and provide the stability of various systems
Analyze, troubleshoot and resolve critical network and system issues
Execute IT Disaster Recovery Plan (IT DRP)
Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
Manage projects assigned and ensure completion in accordance to project timeline
Requirement
Bachelor of Science in Electrical Engineering/Electronics/Computer Science or equivalent
Working Experience (Industry, Specialization, Type, Min no. of Years)
3-4 years of proven experience in IT Operations & End-User Support environments
Strong knowledge of Windows Server, Active Directory, HP Server and Storage hardware.
Strong working knowledge of LAN/WAN technologies
Experience with Sniffer software, Structured Cabling documentation standards and diagramming
Experience with Palo Alto firewall, Juniper, Fortinet and Cisco network devices
Experience with Windows Server, VMWare ESXi/vCenter and VEEAM backup
Knowledge of Linux / Open Source tools and applications will be an advantage
Knowledge of Server Room setup will be an advantage
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Kindly email your resume in a detailed Word format to We regret that only shortlisted candidates will be notified People Profilers Pte Ltd Tel: 6950 9753 EA Registration Number: R1111375 EA licence number 02C4944 EA Personnel: Lee Hui En Ashley
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