Job Description

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

• Performs lower level technical activities for a single (or multiple) technologies / customers
• Follows basic technical procedures for incident triage
• Follows basic technical procedures for single user MACDs
• Works under supervision of other team members
• Comply with ISO 9001 and ISO/IEC 27001 standards to meet certification requirements.
• Adhere to Verizon's policies such as security policy CPI-810

Where you'll be working… In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or one or more years of work experience.

Even better if you have one or more of the following:

• Knowledge and experience in SDWAN Technology like Versa, Velocloud, Viptela, Silver Peak, and Fortinet.
• Knowledge and experience on security devices like Cisco ASA and Fortinet FW.
• Solid circuit testing and troubleshooting skills such for CPA, LTE, Broadband and DSL.
• Strategic thinking and analytic skills.
• Presentation skills with the ability to deliver report to a large audience.
• A CCNA/CCNP certified.
• Juniper certified.
• A certified ITIL Foundation.
• Knowledge and experience in programming and database administration.
• Solid networking project skills.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. COVID-19 Vaccination Requirement Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.