Job Description

As we plan for the airport of the future, the team is on the lookout for a proactive, service oriented and dynamic individual to design and manage IT Infrastructure and Communication Systems for Changi Airport. The role will include managing the current IT infrastructures and security services in the public cloud and on-premises supporting airport operational systems. The candidate will also assist to spearhead IT initiatives, develop technical requirements to be incorporated into IT master plans to support airport design, operations, and applications for Changi Airport\'s current and futurebusiness needs. The candidate will be responsible for planning, requirement analysis, technical assessment, incident handling, project management, deployment, and operation management of the IT infrastructure for Changi Airport.The candidate shall manage consultants, contractors, and systems integrators to ensure the successful implementation, commissioning and maintenance of the IT infrastructure and communication systems. The candidate will also be required to communicate and present IT plans, project developments and vision to management and stakeholders.The candidate will be expected to perform the following roles & responsibilities:

• Lead in strategising and developing technical roadmap, maintenance contracts, tech refresh & implementation plans.
• Work closely with various airport stakeholders, both internal and external, to develop business cases for new projects
• Work with internal technical teams and vendors to review, propose technical solutions and key performance indicators to measure success, etc.
• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance and business requirements.
• Lead and manage 24/7 operations, incident handling, maintenance, compliance, and renewal of our IT infrastructure to support airport operations.
• Manage IT operations and performance of IT Infrastructure systems (Wired/Wireless) to ensure operational effectiveness and efficiency.
• Perform, review, and enhance business and IT processes as part of the continuous improvement effort.

• Good degree in Information Systems/Technology, Computer Engineering, Information and Communications Technology (ICT) or related discipline, preferably with relevant working experience managing outsource contractors, hands on experience configuring network and security equipment to improve cybersecurity and network performance. Candidate with no prior experience but has interest in pursuing a network specialist track are welcome to apply.
• Well-developed interpersonal skills with an ability to relate to all levels to build rapport and consensus.
• Effective communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties up to senior management level.
• Team player, self-motivated, creative, driven, assertive and analytical
• Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, PMP, CITPM, CISSP, AWS Certified Solutions Architect and equivalent will be advantageous
• Possesses an inquiring mind to proactively identify potential cyber threats and develop action/mitigation plans.

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