Officer, Sales & Reservations

Singapore, Singapore

Job Description


This position is for GWC Serviced Apartments Pte Ltd, a company under Kuok (Singapore) Ltd.

Tasks & Responsibilities

  • Provide administrative support for the Sales & Reservations Team
  • Handle enquiries and follow ups, including extensions, as required
  • Ensure all documentation sent to customers are duly signed and returned in a timely manner
  • Ensure all reservations and amendments are accurately entered into Property Management System, and all documentation properly processed and filed
  • Manage reservations and amendments from Brand Website and Online Travel Agents (may include rates and information update on relevant systems, if assigned)
  • To adhere to stipulated Policies and Procedures
  • Submit and process Purchase Orders and invoices in a timely manner
  • Prepare and submit accurate reports as assigned, adhering to timelines
  • Attend to site inspections and walk-in customers, in the absence of BDMs
  • Orientation and induction of new employees
  • Promptly attend to all work matters from assigned BDMs, Department Manager and DOSM, providing timely responses
  • Degree/Diploma in Hospitality or Business-related discipline
  • Candidates in an administration, coordinator, or reservation department role with 1 to 2 years\' experience in a serviced apartment, city hotel or residential leasing firm
  • Applicants with Front Office experience and knowledge of Property Management System, who are keen to move into an administrative role, may be considered
  • Positive work attitude and team player, with initiative to follow through, trace and complete work tasks promptly and accurately
  • Possess good interpersonal and communication skills
  • Working knowledge with a Property Management System in a hospitality setting an added advantage
  • Fluent in English and a 2nd language
  • Working knowledge with MS Office Programmes, especially Microsoft Excel and PowerPoint

Kuok (Singapore) Limited

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Job Detail

  • Job Id
    JD1352499
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned