Job Description

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Responsibilities:

Strategy and Planning

• Plan events with partners to support one or more of the following objectives: leads generation, CVP enhancement, existing Client engagement
• Cross border partner engagement plan
• Work closely with leadership team, and cross-functional segmentation and marketing team to develop and execute a growth strategy
• Identify business opportunities in the region
• Periodic review of leads from sources (both internal and external) to identify gaps and opportunities
• Manage follow up on events to maximise ROI
• Internal partner engagement tactical/activities
• Maintain sales volume, incrementation AUM and wealth penetration by keeping abreast on changing trends, economic indicators, and competitors
• Build, scale and grow the sales team capabilities to consistently deliver high performance
• Determine annual unit & revenue plans by implementing campaign strategies and analyzing trends & results
• First line of defence for AML risks
• Ensure onboarding process (RAO, AO, upgrade, KYC) aligns with bank\'s AML policies
• Conduct callback /video conference with clients to establish identity when required
• Validate screening and checks (including worldchecks and bank\'s required screening)
• On the ground compliance officer to ensure KYC writeup complies and justifies
• Activities management to maintain call rates
• Review calls, when necessary
• Staying updated on market Trends and opportunities to adjust criteria to leads generation (including Tactical Trends, spend patterns)

Business Performance and Management

Wealth Conversation:

• Drives wealth conversation appts for NTB
• Reviews handover mail to RMs for Clients with wealth planning needs
• Drives follow up activities
• Review on periodic results to identify learning points

RFI/STR Support:

• Manages bank risk by reviewing information gathered at onboarding are justifiable
• Ensure prompt follow up on RFI cases
• Identify gaps and arrange for training to improve

Business Travel:

• Plan business trips agenda
• Ensure adherence to guidelines and ROE of respective countries
• Obtain respective clearance prior to travel
• Control business trip budget with pre set limit of each category of expenses
• Post trip evaluation at team and individual level
• Set criteria for travel, where required

People Management

• Manpower management, talent acquisition, talent retention
• Headcount requisition and candidate onboarding process inclusive of operation matters
• Business continuity plan for unit
• Ensure integrity and work ethics when delivering business objectives
• Building bench-strength and people development plan
• Point of contact for AML matters/queries pertaining to client onboarding
• Conduct regular AML training and refresher
• Manages audit requirement and communication with group audit for BD&A unit
• Propose, design and implement AML guidelines pertaining client onboarding to safeguard the bank from AML risk

Regulatory Compliance

• Comply with all internal policies, procedures, processes as well as regulatory requirements.
• Attend all trainings
• Identify breaches and propose corrective actions

Requirements:

Qualifications

• Minimally, a Degree/Diploma in any discipline

Professional Qualification and/or Regulatory, Licensing Requirements

• Relevant accreditations (M1b, M5, M6, M8, M8a, M9, M9a, HI) would be an advantage

Relevant Work Experience

• More than 10 years of leadership experience in banking/financial industry, hands-on experiences in partnership & event management is preferred
• Strong people managerial expertise and has successfully led high performing teams
• Ability to build strong connections with partners and other sources of acquisition
• Project management skills, with ability to juggle multiple priorities
• Ability to work both independently and collaborate with cross-functional teams in a fast paced environment
• Good written and verbal communication skills
• Track record of excellence, self motivated & results driven
• Excellent relationship management & communication skills to engage customer of all levels with assertiveness
• Commercial acumen - Knowledge of the market, current market trends, competitive behavior & strategy
• Effectively bi-lingual, ability to converse in foreign languages would be an advantage
• Ability to travel to regional countries for business trips when required

Technical/Functional Skills

• Strong understanding of financial compliance and regulatory requirements in Singapore
• Able to work independently with minimal supervision

Personal Skills (Soft Competencies)

• Service-oriented with strong communication and interpersonal skills
• Self-motivation, outstanding ability to sell.
• Strong writing and presentation skills, excellent negotiation, closing and follow-up skills
• Meticulous
• Approachable, helpful & patient
• Team player

CIMB