Onsite Support Engineer
Job Description
Job Responsibilities:
Provide 1st Level IT Technical Support to users over phone/On-site on technical issue or via remote assistance tool and emails
Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely manner.
Updating and closing of the incident / Service Request ticket promptly.
Required to cover IT care counter support as and when necessary.
Any other administrations to work on when required.
Requirements:
At least 1 year of experience in a service desk/Onsite environment
Willing to work on staggered shifts and on Saturdays.
Relevant technical IT expertise and skills in latest Windows and MAC OS;
Possess good communication (written and oral) skills in English language.
Good problem solving and interpersonal skills, self-awareness, self-control, and motivated in customer handling.
Demonstrate initiative and tactfulness and willingness to serve
Able to apply knowledge with other people, especially in a crisis situation, work in team environment.
Able to express oneself clearly
Job Type: Contract
Contract length: 24 months
Pay: Up to $2,600.00 per month
Work Location: In person
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Job Detail
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Job IdJD1699703
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned