Monitor and assist day-to-day operations to ensure it runs smoothly and support the team when needed
Ensure all indents and requirements of clients are coordinated and maintained accurately with the team
Customer fronting including service recovery and managing feedback
Maintain and establish good relationships with customers
Maintaining all documents and reports that are required by the Food Safety and Environment Team
Maintain employee personnel and training profiles, certificates, update payroll and manage employee inquiries on HR related matters
Support Reporting Officer putting P&L and other reports together for weekly management meeting (also required to present from time to time)
Able to work as a team together with other kitchen operations executives, managers and to achieve goals and objectives as one
Be on-site if required by the client, to ensure operations and products are delivered as promised.
Qualifications:
Has a take-charge and supportive personality
Able to multitask effectively
Client relationship management
Good team leader and a team player
Consistent, precise, and able to understand the flow of work quickly
About Us:Established in 1995, NTUC Foodfare was set out to be a different kind of business - one driven not by profit, but by a social purpose of providing affordable, tasty and healthy food accessible to all. Today, as part of FairPrice Group, we will continue to strive towards excellence with a desire to make a difference in the communities we serve. We strive to provide good value meal options to the workforce and their families.