Job Description

Summary

Office Location: Geylang Bahru, Singapore Working Hours: Mon - Fri/Sat 8.00am - 5.00pm Monthly Salary: basic up to $5500 + Variable Bonus (VB)

Responsibility

Lead Daily Operations and Team Coordination

Conduct morning briefings, delegate tasks to Team Leaders, and ensure smooth execution of daily activities.

Manage Scheduling and Financial Reporting

Oversee the preparation of monthly service schedules (e.g., standby, night shifts) and provide regular budget updates to the Finance Department.

Monitor Service Quality and Client Feedback

Review and follow up on feedback from internal teams, families, and clients, addressing complaints and ensuring service standards, rituals, and customs are upheld.

Enhance Operational Systems and Documentation

Improve management processes and review SOPs, forms, templates, and lists in collaboration with Team Leaders to maintain operational efficiency.

Support HR and Staff Welfare Initiatives

Oversee staff morale, welfare, and health; manage HR matters including leave approvals, overtime, urgent requests, recruitment, and interviews.

Ensure Policy Compliance and Execute Ad-Hoc Duties

Plan and review compensation actions, enforce company policies, and carry out additional tasks

Requirements

At least 5 years of management experience Possess a valid Singapore Class 3 driving license Willingness to work overtime and perform night standby duties when required. Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678