Job Description

Company Description

Imagene Labs champions individual well-being through cutting-edge biodata analysis, delving deep into the unique biology, lifestyle, and environment of each person. We offer a personalized approach extending from fitness to skincare, nutrition optimization, and mental wellness. Established in 2016 and based in Singapore, Imagene Labs seamlessly merges science, technology, and data-driven insights. Our diagnostics, including ancestry-specific genetics and epigenetics, set the stage for comprehensive health monitoring, integrating IoT wearables and facial tracking apps. Imagene Labs has received accolades such as the 2017 Frost & Sullivan Southeast Asia Personalized Wellness & Nutritional Genomics Entrepreneurial Company of the Year and the 2018 Singapore Business Review National Business Awards.

About the Role

This is a full-time on-site role for an Operations & Business Development Assistant located in Singapore. We are looking for a proactive and detail-oriented

Operations & Business Development Assistant

to join our team. This is a

junior contract role

designed for someone eager to gain hands-on experience across operations, logistics, and business development. You will support day-to-day operations, customer engagement, and account follow-ups while helping ensure smooth business processes.

Key Responsibilities

Daily Operations Support

Process and manage customer orders (B2B) Coordinate shipments and liaise with courier/logistics account managers Maintain operational records and ensure timely delivery of goods
Customer Engagement

Handle inquiries via online chat, phone calls, and emails Provide accurate and timely updates to customers on orders and shipments Follow up with existing B2B clients to maintain strong relationships
Business Development Support

Assist in client communications and simple account servicing tasks Support follow-up with prospective leads and existing clients Participate in preparing materials for client meetings and presentations
Training & Support

Conduct occasional product, sales, and operations training sessions for B2B clients Provide product knowledge support to internal and external stakeholders

Requirements

Open to entry-level candidates with a diploma or degree. Experience in operations, business development, or interest in health/fitness/skincare is a plus. 0-2 years of working experience; fresh graduates are welcome Must be able to read, write, and converse fluently in English Strong communication skills and customer-oriented mindset Organized, detail-oriented, and able to manage multiple tasks Comfortable liaising with customers, couriers, and account managers Based in Singapore, does not require visa sponsorship now or in the future

What We Offer

Exposure to both operations & business development functions Hands-on experience in B2B environments Supportive, growth-oriented environment for junior talents Contract role with potential for extension or conversion

Salary Range

SGD 2,500-3,200/month (1-year contract, full-time)

Job Types: Contract, Fresh graduate
Contract length: 12 months

Pay: $2,500.00 - $3,200.00 per month

Work Location: In person