Job Description

About the Roles

This permanent position as an Operations Executive / Customer Service Executive - Air Freight is based at Changi Airfreight Centre. The role follows a 5.5-day workweek, with hours from Monday to Friday, 1.00PM to 9PM, and a half day on Saturday on remote standby. The package includes a basic salary

up to $2,800 plus Variable Bonus

, offering strong benefits in a key logistics hub.

What You'll Be Doing

Manage the full air freight shipment process from departure to final delivery. Coordinate with airlines, freight forwarders, and ground handling teams to ensure smooth and timely movement of cargo. Deliver prompt customer support, address client queries, and handle delays or issues effectively. Maintain accurate shipment documentation, including customs forms and Air Waybills. Work with internal teams to improve workflows and suggest enhancements to service standards. Assist with projects and other tasks assigned by the Manager.

What We're Looking For

One to two years of experience in logistics, air freight operations, or customer service. Familiarity with air freight documentation, systems, and standard procedures is advantageous but not required. Proficiency in Microsoft Office. Applicants without relevant experience are also encouraged to apply, with training provided.

Note for Applicants

Only shortlisted candidates will be contacted, typically within

4 days

. Applications can be made via the job portal or by emailing your resume (as an attachment) to

enquiry@erast.?com.?sg

with

4Mf3j4

in the subject line.
Job Types: Full-time, Permanent

Pay: $2,500.00 - $2,800.00 per month

Experience:

air freight, systems, and SOPs: 1 year (Preferred)
License/Certification:

permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person