Job Description

The responsibilities of this position will include (but are not limited to) the following: Transportation: To ensure a safe, efficient, economical transportation of students between home and school on a regular schedule, and between other destinations to support school trips and excursions.

• Plans, directs, coordinates and oversees all functions pertaining to the operation and maintenance of school transportation at SAS.
• Works with Bus Operators to establish all regular bus routes, schedules and stops for SAS appointed services
• Complies with and supports school and division regulations and policies
• Coordinates student transportation activities with school staff, department heads and other interested groups or individuals
• Conducts incident investigations and supervises incident report processes as necessary.
• Participates in parent/student interactions along with school staff in an effort to resolve or prevent misconduct and unsafe conditions relating to the transportation system
• Ensures that school bus specifications are compliant with Singapore regulations and meet the school\xe2\x80\x99s needs
• Conducts continuous bus driver training and traffic safety program with appointed bus vendors
• Assists in the development of the transportation department budget and administer the expenditure of funds as allocated
• Works with the finance department for all bus charges and invoices and maintaining of records that could be needed to verify the supply of a service.
• Collects data and develops and submits all required school bus transportation oriented reports on a timely basis
• Ensures compliance with the codes and pertinent policies regarding training, licensing, registration, and operational permits
• Arranges for appropriate transportation for summer school and other school events
• Provides instruction in behavior management of all students
• Provides instruction in management of special needs students
• Ensures a constant and sufficient supply of a pool of adequately trained and informed substitute bus drivers and bus attendants from bus vendors
• Evaluates and provides data on all elements of transportation program on continuing basis
• Regularly inspects assigned buses for cleanliness, condition of seats, mechanical and body condition, and vandalism
• Works with the Operations Manager to formulate specifications for transportation contracts with private vendors as necessary.
• Provides customer service management to stakeholders for enquiries and complaints that cannot be resolved by the transportation vendors.
• Develops and organizes transport requests for bus booking for events and ad hoc arrangements.
• Develops systems and processes with various stakeholders in bus related matters e.g.:
• Management of behavioral issues of riders
• Operations process for bus management (Shuttle bus services)
• Management of customer feedback

• Supports the Operations Manager in areas such as School Administrative, Food Services and Retail Management when necessary

• Minimum Diploma / Degree in any field
• Minimum 2-3 years of relevant work experience preferred
• Strong organizational skills
• Attention to detail
• Energetic, good problem-solving skills and able to work in a fast paced work environment
• Ability to work independently and collaboratively in a team
• Strong oral and written communication skills
• Ability to communicate effectively with parents and establish and maintain positive public relations with the clientele in his geographic area
• Ability to establish and maintain effective relationships with school staff, bus drivers, and central office staff
• Ability to gather and analyze data
• Ability to compile and summarize information
• Ability to prioritize and schedule variable work
• Ability to learn, interpret, and explain policies and regulations
• Knowledge of general office practices and computer skills