Job Description

Job description

The Operations Executive (Admin & HR) is a corporate role that supports the Operations Department management team in performing routine tasks relating to Human Resource (HR) and Admin workflows, thereby ensuring timely and accurate execution of key processes within the department, to achieve seamless cross-department workflows and compliance with Company standards.

KEY RESPONSIBILITIES:

OPERATIONS HR

Recruitment of Casual Part-Time (PT) Crew

Schedule and

coordinate interviews

of candidates with Recruiter and Boutique Supervisors

Collate interview outcomes

Maintain recruitment records

and hiring documentation

Onboarding & Offboarding of Casual PT Crew

Execute onboarding and offboarding processes

for new or returning Casual PT Crew

De-activate

departing PT

and re-activate

returning PT by updating employee records in company HR systems (e.g. QuickHR) Coordinate with Boutique Supervisors (or similar) to

collect and verify documents

required for onboarding / offboarding

Payroll for Casual PT Crew

Update wages in HR system

, if necessary

Compile data

for Casual PT Crew working hours and payroll, and flag inconsistencies for review Assist Sr Operations Manager / Operations Manager to

process timesheets into payroll

OPERATIONS ADMIN

Administrative Tasks concerning All Operations Department staff

Keep organised filing

of employee personal documents and particulars in compliance with Personal Data Protection regulations

Conduct weekly checks on boutique cash forms

and flag out discrepancies

Schedule job-appointments

between Maintenance Vendors and Boutique Supervisors

Update records

of operational systems

(e.g. CSAT)

Update records

of staff training

and on-job-certification

Make bookings with Course Provider

for food hygiene training Assist Operations Manager to

administer workflows

(e.g. Audit submission) Assist Operations Manager in

preparing weekly presentation deck

for meetings, and distribute meeting notes Assist Operations Manager to make

back-end updates in IT systems

(e.g. customer-rewards management, POS) Assist Operations Manager to

check adherence to spending limits

on general purchasing, staff claims, and staff welfare expenses Assist Roster Planner to

update rosters

manually and in relevant HR systems Perform ad-hoc tasks and projects as assigned

WE ARE LOOKING FOR SOMEONE WITH / WHO IS

Strong administrative skills with high attention to detail Ability to handle confidential information with discretion and integrity Effective communicator across internal teams and external vendors Independent problem-solver with investigative mindset

Requirements & Qualifications

Minimum 2 years of experience in HR and/or administration (F&B or retail preferred) Minimum Diploma (in Business Administration, Human Resources, or related) Proficient in Microsoft Office and Google Workspace Familiar or has prior experience with HR systems (e.g. QuickHR) 5-day work week (Mon-Fri), 6.5 hour work day (9.30am - 4.30pm)

Job summary

Supports the Operations department in HR and admin tasks, ensuring timely and smooth coordination, and compliance with company standards.

Key selling points

Culture of Care Impact and Recognition * Skill development and growth opportunities