Operations Executive
SG, Singapore
Job Description
The Sales Operations Executive is responsible for managing daily sales activities, coordinating
between departments, and ensuring smooth order fulfilment.
Key Responsibilities
Sales & Order Management - Process and monitor daily sales orders from outlets, and corporate clients. Ensure order accuracy, timely preparation, and delivery coordination. Handle enquiries, resolve complaints, and maintain relationships with key clients and parnership, such as delivery partners. Ensure positive customer experiences to drive repeat business. Sales Reporting & Analysis - Prepare and submit sales performance reports. Analyse trends Promotion & Campaign Support - Assist in planning, implementing, and monitoring promotions. Cross-Department Coordination - Liaise with operations, marketing, logistics, and finance for smooth workflow. Update and maintain outlets on menu changes, Sales record, promotions, and SOPs. Handle correspondence, emails, and calls from vendors, outlets, and internal departments. Ensure SOPs, licenses, and permits are updated and renewed on time. Liaise with suppliers for contracts, invoices, and delivery documentation. Maintain proper documentation for audits, licenses, and government requirements. Disseminate company announcements and policy updates to outlets.
Requirements
Strong coordination, communication, and problem-solving skills. Proficiency in Microsoft Office and POS/CRM systems. Able to work in a fast-paced, customer-focused environment.
Info
5 days work week Location: Taiseng Leave and Medical benefits * Group hospitalisation plan
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Job Detail
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Job IdJD1593667
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned