Job Description

Job Scope

Lead and manage Regent's last mile transport fleet. Lead and manage drivers to achieve departmental objectives. Ensure vehicle road serviceability and maintenance. Ensure all orders are delivered and/or collected on time in full load. Maximise entire fleet utilization Track, monitor and manage serviceability of fleet and their related cost. Responsible for transport activities including onboarding, dispatch, loading, unloading, delivery, returns, track and trace. Planning, organizing, and managing team members to ensure work is completed and consistent with the company's standards. Lead investigations to verify and resolve customers' complaints. Deliver KPI targets for transport, including work productivity, overtime, and safety. Manage outsourced vendors to ensure full compliance of all agreed SLAs. Lead the monthly business review with outsourced vendors and police corrective actions and preventive actions plan. Suggest, recommend, develop, and implement continuous improvements plans for the operations. Work collaboratively with internal and external stakeholders to achieve operations effectiveness and customers' satisfaction. Tabulate reports, analyse and update findings of reports. Review impact of operational changes and their corresponding effects on routing, modes, volumes and other stakeholders Ensure workplace safety in LMD. Recruit, mentor, coach, and lead team members to ensure manpower continuity. Any other duties as assigned by Reporting Officer.

Requirements

Able to commit to 5.5 days work week Any Diploma qualifications or equivalent Minimum 2 years working experience Preferably stay in the west with class 3 driving licence * Fresh school leaver can be considered