Must be a Bachelor's Graduate preferably graduate of Electronics and Communications Engineering or Electrical Engineering or other related courses
With 5 Years work related experience, preferably telecommunication experience
With good leadership and management skills
With Good Communication Skills (Written & Oral)
Provides operational and strategic direction to the diverse workforce for the installation and maintenance project, including the cable quality management all over Cavite, both copper and fiber services in the residential and business establishments.
Assumes operations management from concept to implementation phase for communications initiatives; routine inspection and audit of service standards to maintain the highest quality of service
Demonstrates strong leadership capabilities that drive team engagement, accountability and performance excellence to boost the performance and morale of the operations teams to meet the operations' KPI and all contractual obligations
Assists in the development of the project's contingency/risk management plan but not limited to the Logistics Department
Directly interfacing with both the internal and external clients in order to meet service requirements; coordinates close communication and cooperation with PLDT in relationship to the delivery of service to the customers
Ability to plan work operations, implements operational policies and procedures, distributes the workload within the available workforce and manages business objectives through innovation, flexibility and creativity
Oversees the work of all the areas of responsibility; ensures SOs and tickets dispatched for the day are completed within the required SLAs without sacrificing both quality and safety compliance
Responsible for evaluating the performance of the Operation teams; recommends training and development to enhance the skills and competencies of the Operation staff
Extends assistance to other departments to achieve the operational needs and objectives
Works closely with the Project Manager drive the success and outcome of the project
Job Type: Full-timeBenefits:
Health insurance
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Education:
Bachelor's (Required)
Experience:
Management: 5 years (Preferred)
Telecommunication: 5 years (Preferred)
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