Job Description

About Our Client

The client is a leading biopharmaceutical MNC that specializes in manufacturing plasma-derived products. They are headquartered in the US and have a global presence in over 30 countries. They are looking for an Operations and Officer for their Singapore office to support Commercial Administration and work closely with the Marketing team.



Administration of Systems and Processes

• Managing the entire process of spending, tracking, and documenting A&P (Advertising and Promotion) activities.
• Uploading and monitoring legal contract management.
• Inputting Commercial and Medical documents and expenses data into relevant systems, such as PromoMats and invoice/legal agreement systems.

Coordination of Events and Speaker Logistics

• Providing logistical support for event planning and execution, including:

• Sourcing and confirming event venues.
• Arranging flights and accommodations for both internal and external stakeholders.
• Overseeing Speaker Logistics, including contract preparation, documentation, and managing honorarium/expense payments.
• Handling materials for printing and delivery.
• Managing event-related payments and submissions.
• If necessary, supervising vendor relationships.

Management of Promotional Materials

• Conducting administrative work in Veeva PromoMat, including user training, requesting new account creation, submitting materials to Veeva, and optional annotation.
• Establishing and maintaining an organized filing system for all documentation and files.
• Building and maintaining a repository for marketing materials.

Vendor Relations and Management

• Acting as a liaison with vendors, overseeing all logistical details.
• Handling requirements for new vendor documentation, including the end-to-end execution of the due diligence process, collecting necessary information, and obtaining legal documentation approvals.

Other Miscellaneous Projects

• Undertaking various ad-hoc projects, including digital initiatives.

Business Support

• Assisting the Commercial team with data collection, analytics, and reporting work.
• Addressing inquiries from external parties related to the Commercial function, whether through email or phone calls.
• Compiling clear reports and documentation based on existing data.

The Successful Applicant

• At least 2 years of experience in Commercial Administration support and/or Business support/operations.
• Experience in MNC environment is a plus.
• Pharmaceutical, healthcare, medical industry experience is a plus.
• Data analytics exposure is a plus to analyse reports.
• Excellent communication skills required to communicate effectively with internal stakeholders and vendors.

What\'s on Offer

• Excellent opportunity to join a leading biopharmaceutical MNC.
• Opportunity to work closely with stakeholders across all levels.
• 2 years contract subject to renewal.
• Central location.

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