Job Description

• Position : Operations/ Shipping Assistant (Simple Duties/ Knowledge with Shipping /BL /Import /Export) - ALL WELCOME
• Location : Woodlands Square (Nearest MRT: Woodlands MRT/ 7 Minutes Walk)
• Working hours : 5 days a week, Monday to Friday, 9am to 6pm
• Salary (commensurate with experience) : Up to $3200 + Performance Bonus
• Duration : Perm
• Industry : International Trade / Importer & Exporter / Business Management (MNC)

Main Responsibilities:

• Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.
• Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
• Process shipment documents.
• Tracking of shipments in different web pages (DHL - FedEx - UPS) or with agents in different countries or direct contact with other offices.
• Coordinate phone calls with agents to solve issues if needed
• Maintain regular communication with Agents within the region and with the other company\'s regional offices
• Preparation of regular reports as per Client specific needs
• Input and maintain accurate data in Company\'s IT systems - both web based as established by corporate policy/procedures and per system requirements.
• Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision.
• Support on the preparation of QBRs
• Manager support.

Requirements:

• At least Diploma /ongoing studies ideally in International Trade / Logistics / Customs / Compliance
• Minimum experience 2 years on similar positions.
• Proficiency in Power Point, Excel, and MS word.

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Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Company information

Registration No.

201320681K

EA No.

13C6684

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