Job Description

TP ICAP and Corporate culture: TP ICAP Group plc is a financial services firm headquartered in London, United Kingdom. Its stock is listed on the London Stock Exchange and is a constituent of the FT TP ICAP and Corporate culture: TP ICAP Group plc is a financial services firm headquartered in London, United Kingdom. Its stock is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. We are the largest inter-dealer broker in the world. We service clients in Rates, FX & Money Markets, Emerging Markets, Equities, Credit products, Energy and Commodities market. We connect buyers and sellers in global financial, energy and commodities markets and is the world's leading wholesale market intermediary, with a portfolio of businesses that provide broking services, data & analytics and market intelligence, trusted by clients around the world. Operating through our core businesses Tullett Prebon, ICAP, PVM, Mirexa Capital, Tullett Prebon Information, ICAP Information Services and PVM Data Services, we create strong networks in person and through technology. As trusted partners with deep customer relationships, our brokers support trading strategies, identify potential trading interest, foster liquidity and facilitate price discovery. Market-leading technology platforms enable our brokers to incorporate large amounts of data and research into decisions. We provide comprehensive analysis and insight into market conditions and long-term trends. We combine data, knowledge and intelligence into contextual insight and commercial guidance. By engaging with our clients, and providing innovative products and services, we enable our clients to transact with confidence, facilitating the flow of capital and commodities around the world, enhancing investment and contributing to economic growth. We are known in the market for our Honesty, Integrity, and Excellence in the provision of service to our clients. Above all else, we Respect our clients and each other, without bias. Employees are expected to uphold the values and principles of our cultural framework in performance of their job duties. Job duties: Reporting to the Oracle EBS Support Manager, this role will support the BAU function within the Oracle E-Business team as well as provide support to project and change work within the team. Key Responsibilities: Provide functional support for the Oracle E-Business Suite R12 and help the support team deliver projects and initiatives Provide first line support for problem tickets created from Service Now by the business Deliver first class support to the business community when responding to and resolving problem tickets Elicit and understand functional and non-functional requirements in order to design and deliver software solutions Identify complex problems and review related information to evaluate and develop solutions Offer and provide support and assistance to colleagues and provide system knowledge sharing where appropriate Produce detailed and thorough documentation in relation to development processes and tasks Support the various banking platforms used within TPICAP Perform ad-hoc duties when required General Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements. (e.g. cultural behaviours, security policies and regulatory requirements) Act with integrity and due skill, care and diligence in carrying out your duties Person Specification Knowledge Strong functional understanding of the Oracle E-Business suite Basic/good technical understanding of the Oracle E-business suite Understanding of Finance process flows and double entry accounting principals Experience 5+ years' experience as Oracle EBS Functional Consultant Oracle EBS R12 functional support experience in: iProc, iExp PO, AP, AR, GL, FA, PA, CE, AGIS Experience of change projects/programmes preferably with some project management experience. Skills Bachelor's Degree or equivalent education/experience Part-Qualified Accountant (e.g AAT/ACCA/ACA/CIMA) Basic SQL knowledge Experience of More4apps, GL Wand, Hubble and ConfigSnapshot Understanding of project management methodology MS Office expert user Ability to prioritise workload based on multiple business drivers Good oral and written communication skills including the ability to communicate technical issues to non-technical people Attention to detail