Order Fulfillment Coordinator (serangoon North)

Singapore, Singapore

Job Description


Job Details

Who we are

Johnson Controls-Hitachi Air Conditioning is a Global Air Conditioning Manufacturer, established in October 2015 as a Joint Venture of Johnson Controls International plc and Hitachi Appliances, Inc. (now Hitachi Global Life Solutions, Inc.). Our 15,000 employees create quality products, services and solutions for residential and commercial buildings throughout the world. We exceed customer expectations with the most diverse range of HVAC products in the world \xe2\x80\x93 from ductless solutions to chillers to HVAC room air conditioning systems, fueled by our industry-leading technology and innovation.

This position is to support GLSC Hub in managing daily order management from receiving orders from Intercompany, until delivery to the intercompany customer site.

This position holder requires good communication & order management skillsets to ensure timely order processing, expediting and delivery up to customer site within committed delivery time. It also requires good independent judgement, readiness to attend to urgencies and performing related reporting as per Management requirement.

What you will do:

Order Management Processing & Fulfilment

Receive order from Intercompany customer, review and ensure completeness of customer PO.

Manage order entry (booking) in ERP system

Manage Purchase Requisition and PO conversion and placement to Intercompany Suppliers

Order Management Coordination

Ensure smooth communication between Supplier & Intercompany Customer, i.e. delivery schedule, shipment related information

Support pricing & any other commercial changes after order placement

Shipment Management & Freight Forwarding Coordination

Receive shipment information from Intercompany Suppliers and prepare shipping invoices for shipment

Release shipping instructions to Freight Forwarder and arrange shipment collection

Coordinate custom clearance process with Intercompany Customers

Manage Inbound Delivery to Intercompany Customer Sites

Goods Receiving & Goods Issue

Perform Goods receiving once intercompany customer confirmed goods receipt in good condition

Perform Goods Issue & generate commercial invoice once goods shipped, per Intercompany customer confirmation

Post Sale \xe2\x80\x93 Return/Repair/Disposal

Coordinate post sale request \xe2\x80\x93 return, repair and or disposal request between Intercompany Customers & Suppliers

Inventory Management

Perform Cycle Count/Periodic Inventory Reconciliation with Intercompany Customer/3PL

Logistics / Transportation & Storage Invoice Verification

Check and audit third party freight forwarder/logistics providers invoices and process invoice accordingly

Ensure payment on-time to all the providers

Record & Reporting

Ensure proper records of documentation, per company & statutory requirements

Generate periodic sales/order/shipment reports as per GLSC Management requirement

Global Logistics Spend Analysis and Reporting

Global Logistics Monthly Spend Analysis

Global Logistics Operations related projects support

What we look for:

Diploma in Business, Logistics Management or any related fields with minimum 5 years working experience in supply chain related industry

Preferably SAP or any other ERP system

Microsoft Office skills

Ability to work independently

Good communication Skills

Good Customer service & interpersonal skills

This is a 1 year contract (renewable)

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers\xe2\x80\x99 vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee\xe2\x80\x99s responsibility to contribute to our culture. It\xe2\x80\x99s through these contributions that we\xe2\x80\x99ll drive the mindsets and behaviors we need to power our customers\xe2\x80\x99 missions. You have the power. You have the voice. You have the culture in your hands.

#LI-GO1

#LI-Onsite

Johnson Controls

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Job Detail

  • Job Id
    JD1318461
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned