Job Description

• Working location: East * Working hours: 5 days work week (8:30am - 5:30pm) * Company transport pick up from Pasir Ris MRT, Yishun MRT, Khatib MRT, Woodlands MRT, Sengkang MRT, Hougang Ave 2 Working location: East Working hours: 5 days work week (8:30am - 5:30pm) Company transport pick up from Pasir Ris MRT, Yishun MRT, Khatib MRT, Woodlands MRT, Sengkang MRT, Hougang Ave 2 No experience are welcome to apply, training will be provided! Our Client is one of the largest healthcare services groups in Asia and their purpose is to make healthcare more accessible. Job Responsibilities: Ensure timely and accurate processing of orders received through the order hotline. Ensure procedures for processing of item with sales restrictions, order that require price approval and other principal specified requirement are strictly adhered to. Co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders. Assist in the processing of orders from other sources eg Fax, sales order or Electronic orders when required. Responsible for collection of information and timely log in of feedback in the CRM system. Verify and analyze information provided. Resolve issues on the spot. Ensure timely feedback of all problems and issues from customers and principals. Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned. Ensure strict adherence and compliance to ISO procedures. Any other tasks that may be assigned Job Requirements: Minimum GCE 'O' Level or equivalent IT literate with proficiency in Microsoft Office applications Good verbal and written communication skills Good interpersonal skills and meticulous in handling assigned tasks Customer service related experience HOW TO APPLY: Interested applicants, please click on ' Apply Now ' to submit your resume. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Teow Loo Peng (Robin) EA Personnel Reg. No.: R21101058