Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
Acknowledge customers\' email on queries/feedbacks/order placement within one working day.
Follow up with customers to ensure high level satisfaction and determining future requirements.
Ensure that customer\'s complaints/feedbacks are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
Ensure the availability of certificate of analysis/compliance, applying inspection status.
Prepare, generate and disseminate customer\'s reports on timely and accurately manner.
Collecting and sustaining sales data and database of customer contacts.
Maintain good filing and retrieval system to ensure easy access of work documents, when needed.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun Registration Number: R23115313 EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Company information
Registration No.
200701947W
EA No.
06C2859
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?