Job Description

Job ProfileThe candidate will be responsible for booking, issuing air tickets and correspondence for corporate clients and individual customers. In addition, should also have Experience of designing Itineraries, costing, booking hotels etc. related travel business with good Communication Skills. Professional skill we pay much attention to the application moral values & teamwork abilities.Roles & Responsibilities- Provide ticketing's, hotel reservations, VISA and travel advice- Issuing tickets/hotels/tours/transfers via online/offline company sources.- Preparation of travel related documents e.g., Ticket, vouchers- Liaising with clients, over the phone or via email to discuss their travel requirements, selling Domestic/Outbound Tour Packages. Understanding Client's Package Requirements.- Prepare, plan and quote travel itineraries- Making and confirming bookings, issuing invoice- Handling travel insurance- Researching destinations and keeping up to date with travel industry news- Creative thinking new business except for travel business- Other ad-hoc tasksJob Requirements: - At least 1 year of working experience in the related field- Knowledge and skill in Amadeus (GDS)- Strong phone and verbal communication skills along with active listening- Excellent customer service skills - Focus on quality and customer service- Able to work as a team player, also can handle multitasking- Experience with Key Performance Indicators (KPIs) preferred- Exceptional listening and analytical skills- Excellent problem solving and negotiation skills- Proficient in Microsoft Office- Attitude to actively challenge
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