Reporting to the Outlet Manager and your responsibilities include but not limit to:
Direct and manage Wang Cafe according to company SOPs and regulatory requirements
Mentor and supervise service staff on food handling, service conduct and compliance to standards
Advise and support tenants on their operational needs and service consistency
Manage Wang Cafe according to budget with responsibility in creating and executing plans to sustain profitability
Monitor sales and provide monthly sales reports with recommendations for business reviews with management
Handle customers' complaints and operational issues
Qualifications:
Preferably someone with diploma in F&B, supply chain or related courses
Tech Savvy
Hands-on with good problem-solving skills relating to food court operations and customer issues
Ability to foster positive working relationships
Other Information:
6 days work week including weekend and public holidays
8 hours per shift
About Us:
?? (Wang Cafe, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites - Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.
In 2012, to serve our broader local market, Wang Cafe launched the halal-certified Heavenly Wang - serving our signature dishes set in a modern retro ambience.
Inspired by our Nanyang tradition and ingredients of Asian heritage, we continuously reinvent our uniquely Singapore local favourites to keep up with changing times. Today, Heavenly Wang is a household local coffee cafe with more than 30 locations across the island.
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