Job Description

Singapore PARKROYAL COLLECTION Marina Bay, Singapore Food & Beverage

Job Grade

Full-Time


Sitting in the heart of the Marina precinct, PARKROYAL COLLECTION Marina Bay, Singapore now beats with a new rhythm of vibrancy and energy. Your gateway to world-class attractions and entertainment, major convention and exhibition centres, the hotel is your ideal base in the garden city of Singapore, whether for business or leisure.


The Role
This position is responsible for managing and coordinating all operational activities of the restaurant to achieve or exceed financial goals (revenue targets and profitability for outlet). Ensure guest and associates satisfaction by maintaining high service standards established by the hotel.
Duties and Responsibilities

• Manage all day-to-day operations of the restaurant.
• Develop, manage budget and ensure all costs are in line.
• Identify and record guest preferences to provide excellent customer service and ensure guest satisfaction plans and actions are implemented.
• Closely monitor the restaurant's business forecast and develop an action plan to address need areas.
• Utilize interpersonal and communication skills to lead, influence, and encourage others; demonstrate honesty/integrity; lead by example.
• Monitor and maintain cleanliness, sanitation, and organization of all areas within the restaurant.
• Manage associates, coach, motivate and promote teamwork, continuous improvement, and a passion for providing service.
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Support the Department Trainer in maintaining a training system to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

Please write in with your detailed resume and email in at careers.prsmb@parkroyalcollection.com We regret that only shortlisted applicants will be notified.


Talent Profile
Requirements

• Minimum of 3-4 years of experience in the Food & Beverage industry.
• Fluent in spoken and written English and Mandarin (in order to attend to English and Mandarin-speaking guests’ needs and complaints promptly and politely.)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Required to work on split shifts
• Possess good initiative and leadership skills.

How to Apply
Please write in with your detailed resume and email in at careers.prsmb@parkroyalcollection.com

• We regret to inform that only shortlisted candidate will be notified.