The Outlet Manager bears the overall responsibility for the profitability of the outlet.
He/she performs outlet-level support functions, including but not limited to customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, loss prevention, maintenance, inventory, and back office support.
He/she bears the overall responsibility for the recruitment, training and motivation of staff.
He/she ensures quality control, hygiene, and health and safety standards are met in the outlet.
He/she must project a positive and professional image according to company standards at all times.
Requirements:
Min. ‘O’ Levels, with the ability to comprehend, write and speak reasonably good English.
Prior experience is a requirement – a minimum of 5 years of related industry experience with a good record of staff management
Communication proficiency.
Knowledge of industry requirements.
Adaptable, resourceful and self-motivated.
IT skills
Cost analysis
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