What the role is
a) You will formulate, implement, and plan the engagement and onboarding of merchants for the CDC Vouchers Scheme.
b) You will work closely with Agencies, Community Partners, and/or Grassroots Organisations to monitor and coordinate the programme including handling feedback
What you will be working on
1. Merchant Engagement
a. Work closely with the Team Leader/ Head to engage the COs and community partners to engage, onboard and support merchants and hawkers such as handle payments related matters
b. Coordinate meetings for merchants and community partners e.g. grassroots and merchants’/hawkers’ associations
c. Build rapport with the merchants and hawkers through consistent engagement
d. Gather human interest stories
2. Managing Enquiries/Feedback
a. Handle referrals/queries from residents, merchants and other stakeholders
b. Follow up on technical/operational issue with stakeholders
c. Gather feedback
3. Other duties
a. Handle other initiatives under CDC Vouchers Scheme including event launches
What we are looking for
• Minimum three years of work experience.
• Good interpersonal, communication and analytical skills
• Team Player
Please indicate your area of residence (e.g. Woodlands, Ang Mo Kio, Jurong, Sengkang, Hougang etc) so that we can match your application with the nearest CDC.
Selected candidates will be offered a 2-year contract.
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