Job Description

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts.
• Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts.
• Analyzes sales, expenses and inventory monthly to maintain profit goals.
• Develops and administers an aggressive wholesale parts program to produce profit.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and to ensure a timely turnaround of parts needed for internal jobs.
• Attends managers meetings.
• Holds weekly department meetings.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Provides technical assistance to parts department employees.
• Coordinates a prompt, efficient and timely flow of paperwork
• Develops and utilizes a lost sales tracking report.
• Develops sales promotions.
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Supervises custodians to ensure that work area is kept clean.
• Maintains professional appearance.
• Other duties as assigned.

• 8 hour shift

• 13th month salary