Part Time: E Commerce Customer Support (october End Of November)

SG, Singapore

Job Description

Responsibilities:



1. Order Fulfillment Process:



Assist in processing and fulfilling customer orders accurately and efficiently. Collaborate with the sales and logistics teams to ensure timely and accurate delivery of products to customers. Prepare shipping labels, invoices, and other necessary documentation for orders. Monitor order statuses and address any issues that may arise during the fulfillment process.

2. Customer Contact and Aftersale Support:



Proactively reach out to customers to address any aftersale inquiries or concerns they may have. Provide prompt and courteous responses to customer inquiries via

email, phone, or chat

. Resolve customer issues and cases effectively, aiming to achieve optimal customer satisfaction.

3. Stock Inventory Management:



Maintain accurate records of stock levels and inventory movement. Conduct regular physical inventory counts to ensure alignment between stock records and physical quantities. Monitor stock replenishment needs and coordinate with relevant departments to restock products in a timely manner. Organize and optimize the storage of devices and products in the inventory area.



4. Requirement:



Proficient in

Microsoft Excel

Good communication &

customer service skills

Good command of

English Language

Able to commit from

October 2025 - November 2025

Able to start immediately

5. Payment Package:



$12/hour (Paid Monthly)

6. Contact Details:



* People & Culture Team (HR) :

8750 5095

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Job Detail

  • Job Id
    JD1637677
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned