Patient Service Associate (bed Management Unit) #co
Singapore, Singapore
Job Description
Public Healthcare AWS + PB AM Shift: 7.30am-7.30pm / 8am-8pm PM Shift: 7.30pm-7.39am / 8pm-8am
The Challenges:
- Responsible for providing all bed allocation requests and services on a timely manner via bed booking system
- Perform bed allocation duties, complying to a set of rules and priorities levels
- Identify potential bed tight situation and activate bed tight measures.
- Coordinate patient movement with wards and other departments based on bed status if required.
- Answer phone calls on bed enquires and respond to or follow up on bed/transfer requests and ambulance arrangement.
- Assist in preparation of management reports and provide statistics when required.
- Send out Bed Status report on a timely basis and send out notifications of BRO and bed waiting status to designated recipients if hospital BOR is high.
- To coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements are communicated correctly.
- Assist on phone, email or fax enquires
- Provide department administrative support where required
What it takes:
- Minimum GCE \xe2\x80\x98N\xe2\x80\x99 or \xe2\x80\x98O\xe2\x80\x99 levels
- Proficient in Microsoft Office
- Experience in frontline customer service or working experience in health care industry
- Able to work 2 rotating shifts, including weekends and public holidays
Interested candidates please kindly send your updated CV to cheralyn@talentsatwork.sg or whatsapp 8922 3320 Join our telegram channel https://lnkd.in/g26E2NWZ @ Healthcare Jobs (Talents@work) for regular updates! Talents@Work Pte Ltd 21C0501 Cheralyn R23112542
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Job Detail
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Job IdJD1311672
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned