Job Description

Founded in 2015, FOMO Pay is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service. FOMO Pay has become a leading one stop digital payment and banking solution provider and is currently building Asia\xe2\x80\x99s first licensed gateway helping institutions and businesses to connect between fiat and cryptocurrency. FOMO Pay offers its three flagship products:

• FOMO Payment \xe2\x80\x93 One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank \xe2\x80\x93 Facilitate businesses\xe2\x80\x99 everyday requirements for transactional banking needs
• FOMO Crypto \xe2\x80\x93 Asia\xe2\x80\x99s First licensed gateway bridging crypto and fiat

Why Join Us

Join and Grow with Us! At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

About this Role Are you ready to embark on an exciting journey that lets you be the bridge between cutting-edge technology and thriving businesses? Join our dynamic team as a Payment Operations Intern and play a pivotal role in revolutionising how merchants across various industries engage with the future of commerce. Step into the heart of the action as you roll up your sleeves and provide hands-on support to our valued merchants. Be the go-to expert for device and Point of Sale Machine (POSM) distribution, and conducting engaging briefing/training sessions that empower businesses to harness the full potential of our digital payment innovative solutions.

• Work closely and provide assistance to the Payment Business Development team
• In charge of onboarding merchants with various payment method
• Whitelist of different payment methods with diverse payment partners
• Ensure the timely and successful delivery of our service according to the merchants\xe2\x80\x99 requirements
• Troubleshoot and resolve merchant issues by liaising with the internal team
• Assist in data entry, maintenance, and analysis of operational data, ensuring data accuracy and integrity for reporting purposes
• Engage in collaborative partnerships with diverse payment partners to facilitate the onboarding process
• Assist in the creation and maintenance of operational documentation, including standard operating procedures (SOPs) and process manuals
• Assist in some payment deployments to merchants if required
• Assist in other ad-hoc duties assigned

Requirements:

• Ability to converse well in English and Mandarin in order to liaise with English and Chinese speaking clients
• Strong logical thinking and organisation skills
• Strong communication and relationship-building skills
• Resourceful and independent with good problem-solving skills
• Able to multi-task and work effectively and efficiently in a fast-paced environment independently with minimum supervision
• Proficient in computer applications such as MS Word, Excel, PowerPoint, etc

Application Instructions

Please apply for this position by submitting your CV to
Kindly note that only shortlisted candidates will be notified.

InternSG