Payment Specialist
Singapore, Singapore
Job Description
ROLE PROFILE
Back office operations relating to Payments booked and supported out of the Hong Kong and Singapore Booking Centres.
Conducting daily activities professionally and accurately and ensuring all guidelines/policies are followed to mitigate any errors or losses to maintain operational excellence.
KEY FEATURES OF THE POSITION
Client Management (internal & external)
- Close collaboration with internal partners, external providers and relevant departments on system and workflow improvements.
- Providing prompt, accurate and quality service to internal clients.
- Processing of clients payments instructions received from the front office, which includes outgoing/internal transfers and cash/cheques.
- Reviewing and processing incoming funds receipts.
- Processing non-clients payments instructions received from Finance.
- Investigation and resolution of cash breaks assigned.
- Participation in process reviews and implement workflow improvements and UAT testing when required.
Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
SKILLS REQUIREMENTS OF THE POSITION
Personal and Social
- Meticulous and accurate in executing work assigned
- Able to work under pressure and consistently meet work timelines
- Excellent inter-personal and communication skills
- Able to work independently as well as be a team player
- Diploma holder or higher
- Minimum of 2 years of payments-related banking working experience
- Knowledge on SWIFT messages (MT1 and 2 series) is an advantage
Knowledge of MAS626 and HKMA wire transfer guidelines is an advantage
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Job Detail
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Job IdJD1398039
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4000 - 4500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned