Job Description

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Details of the Division and Team

To lead, manage and provide effective guidance to team members and Front Office in their work processes and submissions, in terms of new client account opening which involves both documentation and KYC aspect. The role requires the candidate to advise the Front Office in all Know-Your-Client/ Source of Wealth and legal document related matters and supports the Front Office from the beginning of the new customer adoption process from prospect through to funding of the account including. In addition, he/she liaises with the local AML officers concerning business-view on specific AML/ KYC/ SOW related topics.

In his/her function as a Team Lead, the candidate is able to manage the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

What we will offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

Comprehensive leave benefits

Gender Neutral Parental Leave

Flexible working arrangements

25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities

Be the lead to focus and streamline the account opening and advising Front Office on legal documents and KYC/ Source of Wealth during the NCA process.

Ensure timely account openings and response turnaround time by the team.

Provide expert advice to Front Office on complex account structures and KYC/AML cases the business is confronted with.

Act as sparring partner for Front Office in all AML/ SOW/ KYC related topics

Support and advice Front Office in completing the KYC/ SOW information in line with DB Group standards.

Training of Front office staff on legal documents and KYC related subjects

To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.

To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.

Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.

Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Design and review controls to minimize operational risk.

Maintain KOPs to ensure latest processes and requirements are adhered to.

Lead and/ or represent WM Ops in ad-hoc projects in relation to NCA/ KYC/ SOW/ Regulatory Changes

Your skills and experience

Knowledgeable and experienced in banking operations, account documentation, risk management, sophisticated AML/KYC knowledge and experience in the private banking industry for at least 5-8 years.

Individual with team management experience; a team leader who can multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.

Strong process and project management experience

Degree majoring in Banking, Accountancy or Business Administration or related discipline.

Good knowledge of the customer base, with sensitivity to specific customer needs.

Mature, strong analytical and problem-solving ability

Risk adverse

Excellent interpersonal skills and the ability to manage relationships with all levels.

Strong communication and presentation skills

Problem solving skills.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we\xe2\x80\x99ll support you

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Deutsche Bank