Job Description

About SHOPLINE: SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

What you’ll be doing: As part of our go-to-market strategies for several of our new products, your primary day-to-day task would be to plan and execute key initiatives such as:

• Conduct market research on our competitors’ products and features.
• Using research data, you will collect and compile these into useful information and file business requirement documents for our tech team to conduct further development and enhancement.
• Develop and build product narrative, position and messaging for our new products/ features for enabling a successful go to market process.
• Take charge to monitor and manage several key products or features to ensure that our penetration and adoption rate is consistently growing.
• Analyse data from our key products or features and be able to make use of it to set actionable tasks for your subordinate and relevant internal stakeholders.
• Craft relevant product or feature related assets such as update industry solution decks, feature launch decks, comparison charts, etc.
• Conduct actual product demonstrations and training sessions for both internal and external stakeholders.
• Collect and compile useful merchant feedback in a report format for the team to conduct enhancement activities.
  

• A 1-4 years eCommerce professional with a background in product marketing, product/project or key account management. Someone who is generally a tech enthusiast and has the strong passion to help stakeholders clients to grow successfully with new technology.
• A go-getter who possesses the ability to think logically and someone who is able to step into the shoes of a client to understand their pain points or challenges.
• Excellent communicator with a kind heart, you are someone who has the patience, kindness and the ability to navigate across tough situations.
• Able to learn fast, multitask and set clear priorities across different projects. In this team, you will be expected to wear multiple hats and to handle different tasks at different stages.
• Comfortable working with numbers for tracking and analysis of marketing activities and preferably someone with at least basic to intermediate Microsoft Excel and Powerpoint presentation skills.
• Excellent presentation and communication skills. Someone who can present, communicate and write fluently in English.
• Bonus: Someone who is super passionate about E-Commerce and online shopping or has experience with areas in E-Commerce, Social Commerce and POS.