Job Description

Job Purpose

To coordinate production and technical services at the Centre in alignment with corporate policies and guidelines, with the aim of delivering world-class arts programming supported by efficient and effective backstage operations

Duties and Responsibilities

1. Client Liaison

Serve as the primary point of contact for clients regarding technical and staffing requirements. Coordinate and schedule production and technical activities across venues. Liaise with front-of-house teams to ensure seamless performance execution. Interpret and communicate technical plans to relevant departments and input details into the venue management system. Provide timely cost estimates for internal and external clients, revise as necessary, and ensure accurate invoicing and verification post-event.

2. Policies and Procedures for division

Assist in developing and implementing of departmental policies and standard operating procedures

3. Production and Technical Coordination

Oversee production and technical operations to ensure smooth backstage workflows through effective resource scheduling. Advise clients on enhancing production value within established parameters. Uphold production standards as defined by the Technical Production Department.

4. Production Database Management

Maintain and share database of creative professionals, backstage personnel, and suppliers.

5. Staff Scheduling and Deployment

To provide production schedules and manpower plans based on technical requirements using EBMS. Recruit and supervise casual stage managers and contract staff as needed. Support the Technical & Production Manager in the effective deployment and management of technical staff.

6. Occupational Health and Safety

Ensure a safe working environment across all stage and backstage areas. Enforce the use of appropriate PPE for technical crew and visiting personnel. Conduct regular safety inspections and address any hazards promptly.

7. Ancillary functions

To coordinate and event manage ancillary venues or events. Assist in technical induction training courses.

8. To carry out and assume any other duties and responsibilities as and when assigned by senior management.

Qualifications

1. Educational qualifications

Tertiary qualification in Technical Theatre, Stage Management, or equivalent professional experience.

2. Training

Certification in First Aid and Fire Safety/Fire Fighting is an advantage. Basic knowledge in stage craft, stage lighting and stage audio. Computer literate.

3. Experience

Minimum 5-year experience in the Technical Theatre, Live Entertainment industry or related field.

4. Specific skills required

Strong team leadership and collaboration abilities. Excellent written and verbal communication skills; proficiency in additional languages is a plus. Good interpersonal and client service skills. Basic accounting knowledge is beneficial. Familiarity with the arts industry and theatre production processes. Proactive and methodical approach to problem-solving. Commitment to continuous learning and professional development. * Willingness and comfortable in conducting training for production personnel.