Job Description

Looking for a Regional S&D - CGW Frontline Staff Training, Certifications & Sales Engagements Program Manager (AVP)

Looking for a Regional S&D - CGW Frontline Staff Training, Certifications & Sales Engagements Program Manager (AVP)

MNC/ BANK

The Opportunity

• Adecco is partnering with a leading bank to look for a Regional S&D - CGW Frontline Staff Training, Certifications & Sales Engagements Program Manager (AVP level)
• Focus: Work closely with Regional Retail Bank & Regional Global Consumer Banking stakeholders and the market's Retail Bank Heads & Branch Training & Certifications and Sales Engagement teams for implementation of Regional Retail Bank - Branch Staff Training & Certifications and Sales Engagement Programs
• Location: Central

The Talent

• Min Education. Bachelor's degree/University degree or equivalent experience
• Experience in Staff Learning & Development and Staff Engagement Program Management.
• Strong Interpersonal, relationship management and communication skills.
• Ability to work through developing partnerships across various X-functional teams including global, regional, markets and external vendor and partners
• 5+ years of professional experiences;
• Experience, exposure and expertise in leading, developing and implementing employees training and development programs;
• Experience & exposure working with a global wealth management banking client engagements, products, processes and platforms would be an advantage;
• Experience in using digital learning platform tools and remote staff engagement platforms and capabilities; &
• Experience in coordinating and collaborating with various business and markets in implementing global &/or regional programs.
• Project & Program Management Skills;
• Strong MS Office tools skills - especially PowerPoint, Excel and Word;
• Ability to manage, maintain and present data
• Communication Skills

The Job

• Regional S&D Frontline Staff Business Training & Certifications Program Manager / Training Specialist
• Lead end-to-end implementation of the bank's On boarding to Business Regional Programs (including RM Mentoring, Sales Coaching, etc.) to equip and enable the Branch New Hires Sales Staff across markets;
• Lead the implementation in the markets of the Regional Retail Bank On-boarding and Upskilling Business Training Programs including Regional RDIP Investments & Insurance Products Certifications for Retail Sales Professionals;
• Lead end-to-end implementation of Citi - Wharton Training Programs across 17 markets;
• Support end-to-end implementation of Citi - AIA Training & Certification Programs across select markets;
• Partner and collaborate with Global, Regional and Country stakeholders in the identification of participants and implementation of all the Citi - Wharton Programs (On Campus Programs, Online Courses and Remote/Virtual Class Courses) for the year to support Retail Bank Wealth Management Value Proposition of Wharton-trained Team of Wealth-Management Trusted Advisors;
• Partner and collaborate with the bank's vendors on implementation of the bank's collaboration training programs;
• Provide regular Communications, MIS and Progress Reports to the global, region & countries stakeholders.

Regional S&D - CGW Sales Engagements Events Program Management * Support the Regional CGW - Sales & Distribution in implementing Regional CGW Frontline Sales Engagement Events and Campaigns to sustain engagement with Top Sales Performers across markets (e.g. RCC, CF, G2G, FastStart, etc.)

Next Step

• We could contact you in the soonest time if you directly send your resume to: kareen.chua@adecco.com
• Email Topic: Apply Program Manager
• We regret to inform that only shortlisted candidates will be contacted

Kareen Frances Chua

Direct Line: +65 8720 5417
EA Licence Number: 91C2918
Personnel Registration Number: R1438917