Job Description

What you\'ll do

• Engaging in Sales opportunities well in advance of contract signature to ensure thorough capture of client requirements and hold a Programme kick-off as early as possible.
• Preparing and delivering client programme plan to ensure accurate expectations are set and advise clients of any critical Programme milestones.
• Providing and arranging support across regions for global programmes and providing professional end-to-end Programme Management for Clients.
• Assuring end-to-end Programme Methodology and ensure high quality results.
• Leading the virtual Programme team (as the overall primary point of contact) throughout a Client Programme lifecycle and ensure that all key milestones are met.
• Ensuring that Programme delivery activities are coordinated between the Client, Sales account team, and internal groups (e.g. Service Management).
• Effectively managing programme budget and ensuring that a clean hand-over to the Client & Service Management team at the close of each Programme is facilitated.
• Capturing client business priorities, critical information & agree programme plan and ensuring that service activations are scheduled & facilitated with the client.
• Coordinating, hosting and attending virtual team meetings with clients, account teams, and internal groups.
• Proactively providing the Client, Sales Rep(s) & Service Manager with frequent programme progress reports, highlighting Risks, Actions, Issues &/or Dependencies (written & verbal as appropriate).
• Providing programme dashboard reports to key internal & client stakeholders
• Assessing, recording & mitigating risks / dependencies against programme on-time delivery, quality &/or budget and Leading cross functional teams to take preventative (& corrective) action on any programme related issues and escalate as required to ensure client requirements and due dates are met.
• Ensuring that programmes are documented to a high standard, communicated and agreed with the client according to the Group TES Programme Management standards and the contract and NPS Client surveys are initiated at the completion of each Programme.
• Providing Programme Management expertise to the Account team & Client to ensure the delivery of a professional Programme Management Service throughout the Programme Delivery and ensuring that accurate system records and reports are maintained (e.g.: Web time, RYG).

Who you areWe are looking for the successful candidate to be a highly capable and experienced end-to-end Programme Manager who will be responsible for leading and owning the end-to-end delivery of multiple technical Programmes in line with a multi-country deployment strategy.Essential:

• Extensive Programme Management skills and experience and successful track record of Programme Managing complex inter-company initiatives.
• Working for Telcos delivering fixed line solutions.
• Management of multiple stakeholders
• Preferably with Fixed Wire / Circuit delivery experience
• Ability to manage from a distance, resources who work for other organizations
• A self-starter with a determination to succeed balanced with appropriate tact and diplomacy.
• Excellent communications skills
• Exceptional interpersonal, organizational and communication skills, integrity, respect for confidentiality, sound judgment and decision making skills.
• Experience of using MS Office Suite including Excel, Word, PowerPoint, Programme required.
• Experience of using Programme support tools, such as SharePoint, Programme management reporting tools (e.g. Planview), SAP,

Desirable:PRINCE2 Foundation
PRINCE2 Practitioner
ITILv3
MSP Programme Management qualificationNot a perfect fit?Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What\'s in it for youWe want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You\'ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.Who we areYou may have already heard of Vodafone - We\'re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.As part of our global family, whether that\'s Vodafone, Vodacom or _VOIS, you\'ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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