The Executive will work with the ED to plan and ensure smooth implementation of appropriate and adequate training, learning and personal development programmes for the residents. She will use social media to broadcast, advocate, and create awareness of The Turning Point\xe2\x80\x99s (TTP) cause. She is also responsible for the recruitment, training and retention of volunteers to assist The TTP to run events and programmes. The incumbent is expected to work from 9:00 a.m. to 6:00 p.m. on weekdays. She is expected to work mainly within an office environment, although in special instances she may be required to attend to organisational events or meetings, indoors or outdoors, during non-office hours over weekdays, weekends, or public holidays.
Programme Management
Secretariat and liaison person for the Programme Committee
Support ED in reviewing the alignment of programmes to objectives
Support ED in reviewing effectiveness of programmes
Establish links and partnerships with relevant agencies to determine programme requirements and relevance
Identify upcoming trends that might affect programme\xe2\x80\x99s success
Follow best practices and new methodologies aimed at enhancing programme impact
Follow service framework for programme work plans, resource requirement and budgeting
Communication & Social Media Management
Work with ED to develop original content for the organisation\xe2\x80\x99s official website as well as social media pages on Facebook, Instagram, LinkedIn and other relevant media platforms
Design publicity campaigns for various programmes
Monitor audience interactions and other activity on the organisation\xe2\x80\x99s official website and other social media pages
Create awareness of TTP\xe2\x80\x99s events and programmes through posting regular updates on the website and other social media pages
Volunteer Management
Attend to enquiries from members of the public interested in volunteering with the organisation
Interview interested parties to assess their suitability, readiness and availability to join TTP as volunteers
Manage volunteer recruitment channels and database
Conduct volunteer orientations to induct volunteers and manage expectations
Leverage on volunteer skills and abilities for the planning and organising of skills-based workshops for TTP\xe2\x80\x99s residents
Develop strategies and applicable programmes for retention of volunteers
Develop and update the Volunteer Management Manual
Other Ad-hoc duties
Provide support in other organisational community outreach activities such as roadshows and fundraising events
Experience:
Experience in managing social media platforms
Some experience in Salesforce platform or other volunteer management system
Other Requirements:
Fluent in English, both written and spoken
Basic proficiency in Microsoft Office Excel, Word, and PowerPoint
Able to navigate and manage social media platforms
Strong volunteer management and event management skills
Strong communications and inter-personal skills
Able to work well independently or in a team
Strong organisational and planning skills
Comfortable working in a halfway house
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