Job Description

& Requirements

Job Responsibilities:

Manage day-to-day operations and supervise administrative support teams.

Allocate tasks, plan manpower, and track timely completion of Work Orders (WOF).

Provide onboarding and continuous training for deployed admin staff.

Ensure quality, accuracy, and timeliness of all deliverables across various client divisions.

Resolve complaints, handle escalations, and implement corrective actions when required.

Prepare documentation and support billing verification processes.

Work closely with client divisions to understand manpower requirements for RFQs.

Oversee assigned personnel, including HR functions (leave management, performance monitoring).

Provide guidance to deployed specialists (e.g., IT, marketing, media support where applicable).

Ensure adherence to service standards, SOPs, and compliance requirements.

Job Requirements:

Minimum Diploma qualification (mandatory).

At least 3 years of relevant experience, including:

Managing outsourced projects or operations teams

Administrative management, workflow coordination, or service delivery roles

Performance monitoring and quality management

Strong communication and stakeholder management skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Experience supervising administrative teams preferred.

Ability to multitask, manage deadlines, and work with multiple divisions.

Prior experience with government agencies or public sector projects is a bonus.

Must be able to coordinate training, onboarding, and operational support.

Job Type: Full-time

Pay: $6,000.00 - $8,000.00 per month

Work Location: In person