Job Description

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Were a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
Were also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
About the job
Were looking for an Implementation and delivery Project Manager for SAS Singapore to serve as a customer liaison on solutions-related projects for our clients to assure success throughout the entire project life cycle. Responsible for all aspects of project management: the direction, planning and budgeting, coordination, implementation, execution, and completion of specific projects while ensuring consistency with SAS overall strategy, commitments, and goals.
You will be responsible for:
PS Project Management and Governance:
Represent Professional Services (PS) as the Project leader at multiple accounts. On occasion may be dedicated to a single account. Lead quality delivery assurance for an assigned team of PS staff and partners as they:

• Structure implementation approach for new opportunities, development strategy, staffing strategy (client, alliance partner, and SAS participation), and quantification of business benefits (ROI)
• Manage stakeholders (external and internal) while delivering service engagements. This includes providing timely status updates, managing expectations, and maintaining the utmost customer satisfaction
• Access, secure, and leverage appropriate resources (including the proposal process, staffing calls, triage and situation management, support, and partners) to ensure successful delivery.
• Deliver the sold project margin goal by managing write-offs and staff assignments within the project budget
• Manages customer expectations fully and acts as customer liaison.
• Ensures project designs and specifications provide a reliable blueprint for implementation.
• Provides leadership and drives customer success while overcoming barriers and satisfying staff, management, and stakeholder commitments.
• Resolves any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary.
• Communicates project goals to those outside the project and engages management or leadership in other units as needed to ensure customer success.
• Ensure effective client project governance structure and activities are in place
• Completes engagement/project summary, project closeout procedures, and skills inventory updates at the end of the project.
• Assures overall customer satisfaction through project health checks, surveys, and Delivery Excellence agreements
• Direct project delivery including project progress tracking, change control, and the overall governance process.
• Leverages methodologies, enablers, and best practices to accelerate project delivery.
• Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.)
• Prepares sample or high-level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches.
• Oversees knowledge management activities of the delivery team using a knowledge server or comparable tool.

PS Financial Management

• Achieve quarterly revenue and margin contribution goals across their assigned portfolio
• Support the Consulting management in forecasting revenue, costs, and project progress in a timely manner
• Forecasts revenue and resource requirements for the duration of the project.
• Assume fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking, and monitoring /managing subcontractor expenses along with consultants utilization.

PS Business Development

• Responsible for business development within an assigned portfolio of accounts. This includes both license and services Permeation and Radiation.
• Enabling new account pursuit activities with the services sales force including solution conceptualization, project, and implementation sizing, writing work orders, and obtaining client signatures and support.
• Support and liaise with the Engagement Manager to work on proposals, SOWs, estimations for new services engagements, and Change Requests
• Act as a closer in the business development process for services work orders.
• Develop a weekly project-focused revenue forecast. Responsibilities include interfacing with sales and clients to define the iterative components of the overall solution roadmap, estimating project cost & duration, and managing opportunities through the financial forecast cycle.
• Assists in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information.
• Facilitate services pipeline growth by actively listening for and capturing new service opportunities in target accounts.

Coaching and Mentoring

• Supporting Engagement Managers, Lead Architects, and Consultants in the development of their consulting and client presentation skills.

Organizational/Practice Strategy

• Contributes and helps to drive Industry / Regional strategy across the organization. Strategy to include repeatable and reusable services approach, sales, framework development, organizational requirements, staff development, etc.

Required Qualifications:

• Bachelor's degree or higher preferably in Computer Engineer/Science or quantitative field
• Experience delivering and selling services, and managing a project team to run multiple deliverables simultaneously (Data Management, Analytics, Solutions in Fraud, Risk, and AI/ML will be an advantage)
• Typically requires a minimum of 10-12 years of experience in managing Banking, Government, or Application projects
• Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues.
• Very good problem-solving, organizational, written, oral, and interpersonal communication skills.
• Ability to work independently and with a team.
• Project Management Professional (PMP) certification is preferred.
• Excellence in presentation, multinational project management, and customer management skills.
• Understands win/win negotiation principles.
• Youre curious, passionate, authentic and accountable. These are our

and influence everything we do.
Diverse and Inclusive
At SAS, its not about fitting into our culture its about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and its essential to who we are. To put it plainly: you are welcome here.
Additional Information:
SAS only sends emails from verified sas.com email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact
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