Job Description

The Partner Solutions team accelerates customer success by understanding the needs of advertisers, activating partner solutions, and connecting customers to the right partners. The Partner Solutions Manager will be part of an APAC team responsible for driving the adoption of partner solutions, focused specifically on Business Messaging partner solutions. Today, about five hundred million users and seven hundred and fifty thousand businesses around the world use business messaging and we’re just starting to put into place a full-funnel sales operation to drive further growth. The Business Messaging Partner Solutions Manager is at the forefront of our mission to become the primary way that people and businesses communicate, enabled through our partner ecosystem. This is a fast-paced, high-performing and strategic role which requires excellent business acumen, experience working with clients and partners alike, creativity, critical thinking and technical aptitude to grow the Business Messaging base for enterprise companies. You’ll leverage your track record of success in enabling partner solutions to achieve these goals. The ideal candidate will have experience working with sales and cross-functional teams to drive solution adoption among advertisers. Success in this position requires a strong understanding of using advertising and marketing technology solutions to meet business objectives. Responsibilities

• Partner with sales teams to accelerate Business Messaging revenue growth for our enterprise clients, enable technological capabilities and accelerate solution adoption by leveraging Business Partners.
• Support enterprise clients' integration to Business Partners’ Business Messaging solution including project management, client stakeholder management, identifying and advising technical requirements & optimizations.
• Assist clients to navigate operational changes and facilitate additional vendor integration into the business messaging solution.
• Conduct ongoing analysis on the set-up of partner solutions & Business Messaging ads to improve performance and optimize towards desired business outcomes.
• Work as part of a core Business Messaging taskforce and navigate multiple internal XFN stakeholders across Business Messaging to ensure alignment and help further the sales engagements around Business Messaging.
• Report on progress, communicate internally and externally and identify and highlight opportunities for improvement and growth.

• 5+ years of direct experience in consultative solution selling / digital customer success in the online advertising or marketing technology industry or equivalent
• Experience working with / managing strategic business partners & clients
• Demonstrated experience to operate at scale across multiple teams and initiatives
• Experience in analyzing complex business problems and presenting technology solutions for these at multiple levels from C-level through to functional managers
• Experience working effectively and cross-functionally with peers and managers, both internally and externally
• Exceptional execution/project management experience and quantitative/analytical skills
• Understanding/familiarity working with technical integrations such as API
• Strong communication skills and high level of attention to detail
• Native Fluency in the Thai Language as the role requires working on implementation projects in Thailand