Job Description

Job Purpose

This role will be responsible for managing HR digital transformation and innovation in the HR digitization effort. You are responsible to manage the full HR system replacement from blueprinting, technical specification requirement gathering, procurement through to implementation, change management as well as post-implementation support for the organization. The scope of the HR system project includes replacing the HR core system, the HR modules from recruitment, onboarding, learning, development, performance, employee engagement, talent management, succession planning, exit and payroll system.

Responsibilities

• Develop and execute the overall project plan for the system replacement
• Analyze project proposals which may impact the schedule and budget variance
• Track the quality, scope, timeline, effort and resources (includes business, contractor, Professional Services resources as well as operations) for timely update to senior management to ensure project implementation progress according to plan
• Identify and schedule project deliverables, milestones and required activities and tasks.
• Analyze and suggest HR process re-engineering or harmonization to improve employee experience
• Collectively engage and influence Business Units' key stakeholders for buy-in to the proposed changes
• Liaise with IT Project Manager for all project deliverables e.g., support, systems implementations and improvements, and report regularly against the project plans to ensure visibility of project progress
• Monitor key milestones throughout all project phases - analysis, testing, change management, cutover, post-go-live
• Partner with internal stakeholders in driving process harmonization across multiple teams/BUs
• Ensure project governance as appropriate and ensure documentations, requirement and functional specifications, design document, project check list, User Acceptance Test (UAT) scenarios and flow diagrams are delivered in the desired quality
• Ensure overall data integrity and accuracy and collaborate with HR team to implement and improve business processes
• Spot potential problems, recognize the risk impact and propose risk mitigation strategies
• Prepare updates to steering committee meetings, senior management and stakeholders
• Manage overall system technology budget
• Plan change management with BUs for employees to embrace the change and be ready to adopt new processes and new technology

Qualifications & Work Experience

• Degree in Human Resource Management and Analytics, Business Information Technology or equivalent
• At least 8 years of relevant experience in delivering HRIS and HR Domain projects in SAP SuccessFactors and/or Workday
• Knowledge in human resources, payroll, benefits discipline to ensure HR best practices and compliance with local regulatory requirements
• Knowledge and proven levels of hands-on experience in systems integration, vendor management, project methodologies and training
• Familiar with implementation of Cloud HCM solutions will be advantageous

Skills

Technical skills include:

• SAP, SuccessFactors and/or Workday
• Project Management

Generic skills include:

• Strong leadership skills to drive projects and lead a team in a fast-paced, changing environment
• Strong, effective decision-making, problem solver, critical thinker, and multi-tasking skills within strict deadlines
• Agility and resourcefulness to respond to project demands
• Excellent influencing skill to manage stakeholder engagement
• Strategic forward-thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
• Passionate, diligent individual with ability to thrive in ambiguity
• Strong attention to details

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter - we take care of you and your well-being. Your Work Matters - your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters - we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence