There\xe2\x80\x99s nothing complicated about dealing with business people. They\xe2\x80\x99re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who\xe2\x80\x99s left her laptop cable in the cab. Or Mario, who\xe2\x80\x99s secretly missing his cats. The early riser, who\xe2\x80\x99s first in the gym. The sales team preparing for the \xe2\x80\x98big pitch\xe2\x80\x99 over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. As guests take the first step into the hotel, they are welcomed by our tidy and well-kept lobby. As Public Area Attendant (Night), you\xe2\x80\x99ll assist to ensure that the public areas meet the hotel\xe2\x80\x99s standards for cleanliness and presentation \xe2\x80\x93 ensure high standards are met to deliver memorable and unique guest experiences. You will be placed on permanent night shift. What is the Job?

• Ensure working knowledge of all hotel public areas and cleaning schedules completed in a routine and timely manner
• Be aware of hotel information, special events and programs happening in the hotel to respond to guests needs at first point
• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
• Refer major complaints to and complete tasks directed by Management
• Maintain stock levels and work aligned to business requirements
• Maintain a current and thorough knowledge of all housekeeping systems
• Ensure all procedures are conducted safely and in accordance to OH&S guidelines
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Assist guests and escort them to locations within the hotel at their requests

Ideally you are a motivated individual and team player with a friendly personality who is able to multi task and work in a fast paced environment. You should have at least a secondary qualification or minimum 1 year of experience working in a Hotel Housekeeping environment. We\xe2\x80\x99ll reward all your hard work with a great salary and benefits \xe2\x80\x93 including a uniform, great room discount and superb training. Join us and you\xe2\x80\x99ll become part of the global IHG family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.