Job Description

Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts. Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.
Customer Quality Liaison


Act as the primary contact for customer quality-related inquiries and complaints Coordinate resolution of customer issues through root cause analysis and corrective actions
Quality Control Oversight


Monitor inspection and testing procedures are followed Monitor product conformance to IPC and customer-specific standards
Documentation & Compliance


Maintain quality records in accordance with ISO 9001 and internal QMS protocols Prepare and submit quality reports to customers and internal stakeholders
Process Improvement


Identify recurring quality issues and lead initiatives to improve manufacturing pro Support implementation of Problem-Solving methodologies
Audit & Review


Participate in internal and external audits Ensure readiness for customers and regulatory inspection
Training & Support


Provide guidance to production teams on quality standards and procedures Assist in onboarding new staff with QA related training Support new product introduction (NPI) with quality input and validation

Requirements:

Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment Min 2 years of experience in Quality Assurance activities/operational Good communication, report writing and presentation skills Good analytical skills with ability to work effectively Independent, decisive and good at problem solving Able to adapt in a fast-paced environment Preferred with knowledge of PWB manufacturing processes Proficiency in Microsoft Office

Electronics MFG Industry

Loyang Area

Interested candidates, please forward a detailed resume and via email to

hr@tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063