Qis Team Engineer (6 Months Contract)
Singapore, Singapore
Job Description
:
Main:
- Provide 1st tier IT support to internal customers in SEAsia region
- Support and troubleshoot PC software, hardware and IT system problem via remote PC access and phone
- Service Request Management using ticketing system.
- Perform some data analysis and data compilation using MS Excel
- Manage IT Service requests via IT service management helpdesk ticketing system, email and other IT support channels etc
- Administer and manage IT service systems' admin roles and user accounts i.e. ID creation, deletion, modification i.e. security system, web mail, VPN
- Diploma in Information Technology or similar
- Some experience in resolving PC / Internet Problems
- Microsoft Excel Formulas / Pivotables / Tabulation
- Willingness to learn more technical knowledge and interest in IT
- Good communication skills and able to handle customers via phone and on site.
- Able to perform 8 hours shift work starting at 730am, 830am or 9am, including working on Singapore public holidays where required.
Interested applicants please send your updated resume to noga.lim@peopleprofilers.com
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
http://www.peopleprofilers.com
Required Skills:
Ticketing Support Excel IT Service Management Compilation Resume Analysis Mail Registration LTD MS Excel Data Analysis Information Technology Security Microsoft Excel Email Software Communication Management
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Job Detail
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Job IdJD1015888
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned