Raffles Hotel Singapore Food And Beverage Sales Coordinator

Singapore, Singapore

Job Description



The Food and Beverage Sales Coordinator is to provide administrative support to the respective F&B Sales Team Leaders i.e. Assistant Director of F&B, F&B Sales Manager, Assistant F&B Sales Manager and F&B Sales Executive including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest. Primary Responsibilities

  • Perform General office duties such as filing, sending emails and making bookings.
  • Prepare sales related documents throughout the sales process (e.g,. proposals, contracts)
  • Gather materials and assemble information for inquiries about our F&B Outlets.
  • Answer guests questions about property facilities/services
  • Serve as point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Maintains adequate stock of all sales materials as suited to required quantities.
  • Organises and coordinate meetings, conferences and travel arrangements.
Ad-Hoc Projects Champion
  • Assists and supports in ad-hoc projects assigned by respective F&B Sales team leaders.
Involvement in Wider Job Function Actions / Relationships
  • Participates in training activities to improve knowledge and skills.
  • Follows guidelines provided in employee handbook.
  • Understands emergency procedures, health and safety requirements.
  • Maintains collaborative working relationships with colleagues, supervisors and managers.
  • Contributes to the hotel\xe2\x80\x99s Corporate Social Responsibility efforts by supporting the Planet 21 program.
  • Upholds the Accor Values in the work nature, increasing stakeholders\xe2\x80\x99 interest.
  • Performs any other duties and responsibilities that may be assigned.
Participation in Accor / Raffles Corporate Programmes
  • Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.


Qualifications
Candidate Profile Knowledge and Experience
  • Minimum Diploma or equivalent.
  • Minimum of 1 year of relevant experience in the hotel industry preferably in Singapore.
  • Strong working knowledge of Microsoft Office.
Competencies
  • Client / people oriented.
  • Displays initiative.
  • Committed.
  • Team player / builder.
  • Reliable.
  • Independent.
  • Good organisational skills.
  • Ability to work under pressure.
  • Flexible and adaptable to long working hours.
  • Ability to prioritise work tasks and has a sense of urgency.
  • IT Savvy and well versed with systems.

Additional Information
Benefits of Joining Raffles Hotel Singapore
  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues\xe2\x80\x99 Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit \xe2\x80\x93 Dental/Optical/Vacation Expenses/Children\xe2\x80\x99s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

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Job Detail

  • Job Id
    JD1384545
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned