Job Description

Job Summary : Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
Essential Duties and Responsibilities :

• Received building guests cordially & presents positive image of the property, assists, and ushers at events if needed.
• Ensures that all tenant/customer calls and complaints are received, recorded, and if possible, responded to within the day
• Greets and announces clients, applicants, and visitors. Follows security procedures for recording guests, suppliers, and other visitors. Arranges escorts as needed. Issues visitor passes, access cards, and validates parking.
• Performs general clerical duties associated with distributing office collaterals, packages, and mail as required. Uses tracking systems to record inbound and outbound courier, freight, and mail. Arranges messenger service as needed. Follow security procedures for screening inbound deliveries
• Maintains neat appearance of the reception area. Requests engineering and housekeeping services as needed. Periodically inspects elevator monitoring and parking management equipment to ensure good operating conditions. Arranges equipment service as needed.
• Maintain records and logs of service requests and tracks their status
• To perform all other duties and related activities as may be assigned by the Property Manager

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred. At least 2 years of relevant experienceCommunication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.Financial Knowledge Ability to calculate simple figures such as percentages.Reasoning Ability Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.Other Skills & Abilities
Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on client requirement. This can be 6-day work schedule.Job Type: Full-timeSchedule:

• 8 hour shift
• Shift system

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Receptionist: 2 years (Required)