Job Description

Working Hours

Mondays to Fridays: 8:45am to 5:30pm, inclusive of 45 mins lunch break Service not required on Saturdays, Sundays and gazetted public holidays

Skills

Proficient in Microsoft Office applications (minimally both Word and Excel) Proficient in the use of email communication, particularly with Google Mail (Gmail) Preferably 3 years of experience in receptionist/customer service Preferably 1 year of experience working in a primary school setting Have

basic First Aid knowledge

Good communication and interpersonal skills Good customer service skills A team player who works well with other colleagues

Key Responsibilities

1) Reception and Customer Service

Respond to phone calls, enquiries and walk-in visitors from school community members (pupils, teachers, school staff) and external parties (parents, vendors, public) Facilitate communication between parents and teachers

2) Goods and Delivery Management

Manage incoming deliveries, collections, documents and communications Ensure accurate and timely packing and distribution of items

3) Student Care and Support

Attend to unwell/injured pupils in the sick bay and arrange parent pickup Coordinate early dismissal and manage lost and found items

4) Administrative and Record Management

Maintain and update data / documents

5) Security and Access Management

Coordinate with security personnel on visitor arrivals Manage vendor access

6) General Requirements

Maintain confidentiality of all school and pupil information * Any other duties as assigned by the School