Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
Answer phone calls, respond to emails, & address client inquires promptly & effectively.
Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
* Maintain strict confidentiality of client information & adhere to privacy regulations.
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