Receptionist/customer Service Officer

Marine Parade, Singapore

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Role:

Handle clients inquiries (walk-in, phone, email...)
Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
Ensure daily operations (taking payments, recording new registration, follow-up of students...)
Tidy-up classrooms between lessons
Working hours 10.30am to 7.30pm - incl lunch break

Requirements:

1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
Good presentation and customer-oriented
Comfortable with clients face to face and over the phone
Dynamic, self-driven, professional and reliable
Proficient with Office, email
Good level of English
Singaporean preferred

Job Types: Full-time, Permanent, Contract
Contract length: 12 monthsSalary: $2,200.00 - $2,400.00 per monthSchedule:

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