Job Description

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require Bytedance's sponsorship of a visa.
Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.
TAO-Global is committed to continuously improving global recruiting policy, strategy and processes, optimizing recruiting efficiency, quality and candidate experience through innovative technology, solutions and tools. We also support the growth of global recruitment teams and work together to incorporate the values of Bytedance into recruiting work across all regions. Our teams are based in Beijing, Shanghai, New York, Mountain View, Los Angeles, San Francisco, London and Singapore.

• Global Vision: Join us to learn more about global recruitment advancements and innovative practices!
• Broad platform: Join us to participate in the global recruitment program and gain in-depth practical experience!
• Diverse Team: Join us and you will have the opportunity to collaborate with cross-cultural and cross-functional partners to make an impact!

Responsibilities
The Talent Acquisition Operations team is seeking a human resources professional who will expedite and resolve background checks for candidates in the recruiting process. This hire will be the primary owner of the day to day background check execution work, and will also have the opportunity to influence background check policy and process improvement. The ideal candidate is a solution-oriented self-starter, who works with a sense of urgency and is interested in developing further in the human resources/recruiting operations field. This is a full-time position open to Singapore-based candidates.

• Conduct end to end background check transactions, including but not limited to initiating background check requests with vendor, tracking and updating background check status for new hires, and maintaining background check efficiency reporting.
• Manage multiple cases simultaneously with timely, accurate, and professional result delivery.
• Address tier 1 escalations from recruiting stakeholders and/or candidates, including HR system support.
• Coordinate complex escalations with crossfunctional stakeholders from employment legal, HR compliance, and other necessary teams.
• Inform background check optimization strategy through observation of processes gaps and stakeholder pain points.
• Contribute to ad hoc Talent Acquisition projects as required.
• 3 - 5 years experience in candidate onboarding administration, in a recruitment or HR operations team.
• Some knowledge of legal requirements and procedures in HR functions.
• Experience in identifying and implementing process improvements.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to handle competing priorities, short deadlines, and work with a high level of attention to detail.
• Experience collaborating with stakeholders crossfunctionally and across levels.
• Experience in candidate background check operations and supporting investigations is preferable but not essential.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.